+60d ago

Senior Customer Support Manager

Hays | Contact Centres


Base pay $100k - $120k
Permanent Standard business hours
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Full job description

Your new company
Your new company is a well-established international investment holding company grossing over 50 billion dollars a year. Due to their growth within Australia, they are now seeking a Senior Customer Support Manager to join and develop their Ethanol and Trading Business.

Your new role
This position is the Senior Customer Support Manager in the Ethanol & Trading business. Reporting to the Business Manager it is responsible for the development of strategies and best practice solutions to meet the order fulfilment and delivery performance goals for the current and future customer base of the business.

What you'll need to succeed

  • A degree or equivalent experience in Business Management, Logistics Management or Supply Chain. Experience required minimum 5 years in similar Customer Support Management roles
  • Role-specific professional competencies
  • Contract negotiation and management
  • Auditing skills
  • SAP experience especially in RCTI, MRP and master data configuration
  • Knowledge and experience in Stock Management Best practice.
  • Working Knowledge of import and export business processes.

What you'll get in return

  • Have unlimited career opportunities
  • Receive an attractive salary
  • Manage your own team while receiving support
  • Easy access location in Yarraville

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, to Kelly.Daines@hays.com.au

LHS 297508 #2640810


Skills
BUSINESS MANAGEMENT
CUSTOMER SUPPORT
MANAGEMENT
TRADING
Pay comparison
Market average based on all Customer Support Manager jobs in Melbourne VIC
Base pay range
$100k - $120k
Market average
$106k
$106k
Market average
$72k
$155k

Job details
Date posted
19 Apr 2022
Category
Customer Service & Call Centre
Occupation
Management & Supervisory
Base pay
$100k - $120k
Work type
Permanent
Job mode
Standard business hours
Career level
Experienced non-manager
Work Authorisation
Australian citizen / Permanent resident

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