36d ago

IT Support Officer

Hays Infrastructure


Base pay $40 - $50/hr
Permanent Contract Standard business hours
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Full job description

Your new company
You'll be working in a small, success driven team within a Federal Government Department.

Your new role
The IT Support Officer position sits within a small team focussed on providing first and second levels of IT Support in a hybrid role. You will join an agile team responsible for managing and maintaining a range of platforms, with a high focus on quality results and outcomes.

What you'll need to succeed
The successful applicant will have prior experience in an IT Service Desk position, and will possess experience with:

  • Microsoft Active Directory
  • Windows 10 Operating Environment
  • Complex ticket resolution and escalation
  • Management of issues using ticketing systems
  • Creation of user guides and knowledge based articles

What you'll get in return

  • Work in a small team with a great culture
  • Benefit from the contracting rates on offer
  • Gain technical experience in a variety of Level 2 duties
  • Enjoy a 12 month contract, plus extension opportunities.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2658638


Skills
ACTIVE DIRECTORY
IT SUPPORT
MICROSOFT WINDOWS
Pay comparison
Market average based on all Information Technology Support Officer jobs in Canberra ACT
Above avg. range
$40 - $50/hr
Market average
$39/hr
$39/hr
Market average
$31/hr
$51/hr
This job pays above average

Job details
Date posted
24 May 2022
Category
Information Technology
Occupation
Help Desk & IT Support
Above avg.
$40 - $50/hr
Contract type
Permanent
Work type
Contract
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

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