8d ago

Aquatic Services Coordinator

Belgravia Health & Leisure Group Pty Ltd


Similar jobs pay $70k ~ $80k
Permanent Full time Standard business hours
unlock-score
Unlock your match score
Applying for this job will take you to the advertiser's site

Full job description

NSW, Whitlam Leisure Centre - Liverpool NSW 2170

NSW, Whitlam Leisure Centre - Liverpool NSW 2170

  • Are you passionate about promoting aquatic programs to the community?
  • Do you possess the skills and ability to build, develop and lead a passionate team?
  • Innovative and fun venue obsessed with our guest’s experience

This is a great opportunity for qualified, friendly and skilled Aquatic Services Coordinator to join the team and lead our aquatics team!

The Role

This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced Aquatic Services Coordinator to build and lead a passionate, professional and highly engaged swim school team.

The Aquatic Services Coordinator is responsible for the management and operation of the swim school and related services and will lead the Aquatic Services Officers / Swim Teachers to ensure the delivery of swim school programs are to the highest standard possible.

The Aquatic Services Coordinator will deliver exceptional customer service and have an in-depth knowledge of aquatic programs, as well as detailed aquatic industry knowledge. Planning and organising lessons and providing leadership to the team will require professionalism, equality, teamwork, accountability, and innovation to continually improve service delivery.

You will be responsible for maintaining a strong relationship with all bookings such as local clubs and schools and will seek out opportunities to increase school lessons and user group bookings.

The Aquatic Services Coordinator will deliver and drive exceptional service and a culture of innovation and will identify opportunities (including new programs) to maximise participation and will develop and execute plans through engagement with the leadership team and key stakeholders.

Key accountabilities include:

  • Implement and promote the GOSwim program in line with Belgravia standards
  • Implement processes for the success of the GOSwim Program
  • Adhere to business plan objectives and events calendar
  • Achieve the set KPIs including financial performance
  • Number of schools attending the program
  • Retention of schools
  • Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure
  • Manage budgets and prepare required reports

About You

You will have a passion for swimming and the progression of students. You have strong communication skills that build rapport and positive relationships with people and a commitment to customer service excellence. Successful applicants will demonstrate the ability to interact effectively with students that have a diverse range of ages, abilities, cultures and needs.

To be successful in this role you will have a minimum of 2 years’ experience in a Swim School environment and demonstrated ability to lead a team. You possess values such as integrity, excellence, courage, openness, respect leadership and accountability and must be able to run swim classes in the absence of a swim teacher.

About the Qualifications

  • National Police Check
  • Current Level 2 First Aid & CPR Certificate
  • Working With Children Check (or equivalent)
  • Current AUSTSWIM Certificate - Teaching of water swimming and water safety
  • AUSTSWIM extension certificates (desirable but not essential)
  • Previous Swim School Coordinator Experience
  • Strong people leadership with an ability to inspire others
  • Excellent verbal and written communication skills
  • Legally entitled to work in Australia

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand. 

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen.  With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

If you like the sound of us, then jump in and submit your application. We’d love to hear from you!

Apply now !!

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.  

Belgravia Leisure is a place where we can all be ourselves and succeed on merit.  We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at demik@belgravialeisure.com.au.


Skills
EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
STRONG COMMUNICATION SKILLS

Licenses & certifications
CPR

Perks & benefits
Spa
Pay comparison
Market average based on all Sport & Recreation jobs in Sydney NSW
Estimated range
$70k - $80k
Market average
$69k
$38k - $66k
479 jobs
$66k - $94k
347 jobs
$94k - $122k
99 jobs
$122k - $150k
3 jobs
$250k+
3 jobs
$69k
Market average
$47k
$194k
Actual pay is not disclosed by the employer

Job details
Date posted
23 Jun 2022
Category
Sport & Recreation
Occupation
Administration Assistants
Estimated
$70k ~ $80k
Contract type
Permanent
Work type
Full time
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

You may also be interested in these jobs