A woman contacted me recently to tell me about her experience at Liverpool Hospital. She told me she was fearful of complications with her pregnancy and, after some heavy bleeding, went straight to the birthing unit.
From what she told me, the staff monitored her and her baby, put her in a bed for a few hours, and then told her to go home and come back if the pain became stronger or her water broke, because they needed the bed. In my opinion, it is not the fault of the staff that they don’t have enough beds, that is something they can’t help.
Anyway, her water did break later at home, and so her partner called an ambulance. The woman told me that while her partner was on the phone to the ambulance, receiving advice and instructions, the baby was crowning.
She was disappointed that after the birth she had to walk herself to the ambulance down the stairs as they didn’t have a stretcher. But when I asked her what her biggest issue was about the whole ordeal, she said, “well, my other baby was screaming and ... I had to walk up and down the stairs [to ease the pain].”
Today, I noticed the story in another paper. However, either the woman told the other newspaper a different story, or they had an agenda and manipulated her words and took advantage of her emotional vulnerability to fit that agenda.
And it’s an agenda I am so sick of media taking – that of making hospitals look bad.
No one likes going to hospital. Not even to have a baby, because it means there is going to be pain before you get the goods.
Therefore, it’s pretty easy to find people who will be more than happy to have a whinge about how they felt while they were in hospital. Of course their time wasn’t pleasant, being sick is never pleasant.
I have been taught that the fundamental element of journalism is truth. The reporter’s role is to find the truth about an issue, and report it to the people.
So that is why I asked the woman what had upset her the most about the whole fiasco. I could have easily taken the dramatic angle of the hospital sending her home, of beds having to be allocated to patients whose conditions were worse than hers, or of the ambulance not taking a stretcher up the three flights of stairs to get her. I could have put words into her mouth or asked her manipulating questions, and paraphrased her answers to suit an agenda.
But I believe these were funding and logistical problems and are not the fault of the ground staff at the hospital, and they probably did what they could to help with the resources they had.
Personally I think the woman was lucky that she was able to have a fairly quick birth and that her baby is healthy. But I understand she was concerned about any risks.
Google ‘news’ and ‘Royal North Shore Hospital’ and you will get more negative news stories than for any other hospital. Why is this? It is one of the state’s major trauma centres. The more trauma cases, the higher the chance of traumatic stories.
It’s an easy target.
While the hospital was under massive scrutiny for anything and everything in 2007, I had a family member in their intensive care unit and spinal unit for several months. I got to know some of the nurses and staff there fairly well and will sing absolute praises for them. They have one of the hardest jobs to do in our communities, and we should trust them with our lives, because every day they work hard to save them.
Do you think hospitals are unfairly scrutinised by the media?
Or do you think the media awareness is necessary to give the government a kick start on improving our health care services?
What good and/or bad experiences have you had at Liverpool Hospital?
Rebecca.m.richards on@fairfaxmedia.com.au